Websites rot when nobody's looking after them.
Updates, backups and support hours every month, so you're not rebuilding in three years.
- R1 200Basic, per month
- 4–30 hrssupport, depending on the plan
- Monthlybackups on Premium and up
Nothing breaks a site faster than two years of no updates.
A care plan is the cheapest insurance on a business asset you paid for once.
- Plugins are eighteen versions behind and one of them is the way in for an attacker.
- The contact form stopped sending and nobody noticed for a month.
- There's no backup, so a bad update means starting again.
- A small text change waits three weeks because there's nobody to ask.
- The site got hacked and cleaning it up costs more than a year of maintenance.
- The SSL expired and Chrome started warning people off.
Updates, hours, and a restore that actually works. That is the plan.
What's actually included.
Updates
WordPress, plugins and theme updated, and checked afterwards to make sure nothing broke.
Backups
Monthly off-site backups on Premium and up, tested so a restore actually works.
Security
Patching and monitoring, so known holes get closed before someone finds them.
Support hours
Real hours each month for content changes, so a new price or a new page doesn't wait for a quote.
Reporting
An analytics summary on Premium and up, so you can see whether traffic is going up or down.
Hosting is separate
Hosting keeps the site online. A care plan keeps it updated, backed up and supported.
Hosting →Plans
For personal projects.
- 4 hours of support
- Content updates
- Software, plugin and theme updates
Small and medium businesses.
- 10 hours of support
- Content updates
- Software, plugin and theme updates
- Monthly website backup
- Analytics report
For large organisations.
- 24/7 priority support
- 30 hours of support
- Security updates
- Content updates
- Software, plugin and theme updates
- Monthly website backup
- Analytics report
Prices are set in South African rand. Dollar figures are an approximate conversion — we quote in your currency.
Hosting is separate. Backups and analytics start on Premium.
Need the site online on our server too? Hosting →
Questions we get about care plans.
Do I need a care plan if I can edit the site myself?
Editing content and updating the software are different jobs. The plan covers the second one, plus hours for when you'd rather we made the change.
Can you maintain a site you didn't build?
Usually. We'd audit it first and tell you if it's in a state we can support.
Is hosting included?
No, hosting is separate. More →
What if my site gets hacked while on a plan?
We clean it up and restore from backup. That's the point of the plan.
What does it cost?
Basic is R1 200 a month, Premium R3 000, Enterprise R5 000. Hours, backups and 24/7 support scale with the plan.
What's the difference between the plans?
Basic is four hours, updates and content changes. Premium adds ten hours, a monthly backup and an analytics report. Enterprise is 30 hours, security updates and 24/7 priority support.
Is a care plan a new website?
No. A care plan is for a site you already own. New sites are on the web design page. More →
Do I still need hosting?
Yes, somewhere. Hosting keeps the site online. The care plan keeps it updated. You can host with us or stay where you are. More →